CUSTOMER SATISFACTION QUESTIONNAIRE

1. How would you rate serial production order processing?
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IF YOUR SCORE IS 6 OR BELOW, PLEASE COMMENT

2. How would you rate quoting speed?
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3. How would you rate our speed and quality for new product's pre-serial production studies?
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4. How would you rate new production order processing?
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IF YOUR SCORE IS 6 OR BELOW, PLEASE COMMENT

5. How would you rate our Project department's response speed if you have any questions?
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IF YOUR SCORE IS 6 OR BELOW, PLEASE COMMENT

6. How would you rate your satisfaction with the lead time? (From the moment the order is placed until the moment of shipment)
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IF YOUR SCORE IS 6 OR BELOW, PLEASE COMMENT

7. How would you rate the quality of our following product processes?
*PAINTING
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*COATING
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*PACKAGING
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8. How would you rate our Sales Representative's ability and service quality?
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OTHER SUGGESTION:

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